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Frequently Asked Questions
We ship both within the United States and overseas. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Shipping rates vary depending on the destination and order size. Standard delivery within the U.S. typically takes 5-7 business days. International shipping times and rates may vary and will be calculated at checkout.
Yes, we accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and with tags attached. Please refer to our Returns & Exchanges page for detailed instructions.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Currently, we operate exclusively online. However, stay tuned for updates on any future physical locations!
We manufacture our own products, ensuring direct oversight of ethical sourcing and sustainable production practices. We are committed to maintaining fair labor standards and minimizing our environmental footprint throughout the manufacturing process.
We recommend [specific care instructions], such as hand washing in cold water or dry cleaning. Check the product label for detailed care information.
We accept Visa, MasterCard, American Express, Discover, and PayPal.
You can reach our customer service team via email at support@barnswallowny.com or through the contact form on our website. We strive to respond to all inquiries within 24 hours.